SAFE SHOPPING & DATA SECURITY

 

Safe Shopping & Data Security

At info@ecohouseuk.co, your privacy and security are our top priorities. We are committed to providing a secure and trustworthy shopping experience while safeguarding your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Secure Shopping

We use the latest technology and robust measures to ensure that your transactions are safe and secure. Here’s how we protect you:

  • SSL Encryption: All sensitive data shared during checkout, including payment details, is encrypted using industry-standard Secure Socket Layer (SSL) technology.
  • Trusted Payment Providers: Payments are processed through secure gateways such as Stripe and PayPal, ensuring that your financial information is never stored on our servers.
  • Fraud Prevention: Our systems monitor and detect potential fraudulent activities to protect both you and our store.

Personal Data Protection

We handle your personal information responsibly and in compliance with UK laws. Here’s how we manage your data:

  • Data Collection: We collect only the data necessary to process your orders, such as your name, address, email, and payment details.
  • Data Use: Your information is used strictly to fulfil your order, provide customer support, and, if authorised, send promotional updates.
  • Data Storage: All personal data is securely stored and accessible only to authorised personnel.
  • Data Sharing: We do not sell or share your data with third parties for marketing purposes. Information may be shared with trusted partners (e.g., payment processors, delivery services) to complete your transactions.

Your Rights

As a customer, you have the following rights under the UK GDPR:

  • Access Your Data: Request a copy of your personal data.
  • Correct Your Data: Update inaccurate or incomplete information.
  • Delete Your Data: Request the removal of your personal data, where applicable.
  • Restrict Processing: Limit how your data is used.
  • Withdraw Consent: Opt-out of marketing communications at any time.

To exercise these rights, please contact us at [Your Email Address].

Cookie Policy

To enhance your shopping experience, we use cookies to track preferences, optimise website performance, and deliver personalised content. You can manage or disable cookies via your browser settings. For more details, see our [Cookie Policy].

How We Stay Compliant

We continuously review and update our security measures and privacy practices to remain compliant with UK data protection laws and ensure the highest level of security for our customers.

Need Help?

If you have any questions about how we protect your information or concerns about data security, please reach out to us:

📧 info@ecohouseuk.co