CONTACT ECOHOUSE
We’re here to help! If you have any questions, concerns, or need assistance, please don’t hesitate to get in touch with us. Our friendly customer support team is ready to assist you.
How to Reach Us
For general inquiries, order updates, or support, send us an email at:
info@ecohouseuk.co
We aim to respond to all emails within 24–48 hours on business days.
Contact Form
You can also use the contact form below to send us a message directly. Please include your name, email address, and order number (if applicable), so we can assist you more efficiently.
Business Hours
Our team is available:
Monday to Friday: 9:00 AM – 6:00 PM (GMT)
Saturday & Sunday: Closed
Frequently Asked Questions (FAQs)
Before contacting us, feel free to check our [FAQs page] for quick answers to common questions about orders, shipping, returns, and more.
For Returns
ECOHOUSEUK
Please note: Returns will only be accepted at this address with prior authorisation. Contact us for return instructions before sending any items.
We look forward to hearing from you!
